FAQ

Shipping Information

We provide free shipping on order value above ₹500.

After dispatching your order you will get it in 3 – 4 days depending on your location.

After dispatching we will send you link from where you can track your order

You can pay by credit card, debit card & UPI. We currently don’t accept cash on delivery option.

Right now we don’t ship internationally. We ship only in India.

Returns & Refunds

You need to contact our customer support team on chat or WhatsApp for returning shipment.

You can check our return & exchange policy by visiting below link:

Return & Exchange Policy

You can contact our customer support team by phone or email. Our phone number and email address can be found on our website’s “Contact Us” page. Please have your order number and any relevant information ready when you contact us.

You can initiate a cancellation request, till the order has not been shipped from our warehouse. By visiting the “My Orders” section of the account on website. Or, you can send a request to cs@simunicolors.com or contact us on WhatsApp chat. After order has been processed, it cannot be cancelled and the return policy mentioned below is applicable.

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